When it counts as an emergency
A plumbing emergency is anything that is actively damaging your home or makes it unsafe: a burst supply line, water pouring through a ceiling, a sewer backup into tubs or floor drains, a water heater leaking from the tank, or no water at all. In the Valley, summer emergencies spike because heat stresses supply lines and water heaters in garages that regularly pass 120°F.
What to do before the plumber arrives
Shut off the main water valve — in most Phoenix-area homes it sits in a ground box near the street or on an exterior wall facing the street. Turn off power or gas to the water heater if it is leaking. Move valuables away from water, take photos for insurance, and if you smell gas, leave the house and call your gas utility first.
How our call line works
Call the number on this page and you are routed to an independent, licensed plumbing company that serves your ZIP code and is taking calls now. Pricing, scheduling and the work itself are agreed directly between you and that company. Ask for the company's Arizona ROC license number on the call — every legitimate contractor will give it to you.
Emergency Plumbing Across the Valley
Choose your city for local emergency plumber information:
Emergency Plumbing FAQs
How fast can a plumber get to me?
It depends on your location and time of day. The plumber you're connected to will give you an arrival window on the call, before you agree to anything.
Do emergency calls cost more?
Many companies charge more for nights, weekends and holidays. Ask for the trip fee and hourly or flat-rate pricing up front.
Where is my main water shut-off?
Usually in a rectangular ground box near the curb (the meter) or on an exterior wall facing the street. Some newer homes also have a shut-off near the water heater or in the garage.
